No connection could be made because the target machine actively refused it for 4 of the 7 machines during the backup copy job. A softwareonly bdr solution that enables you to protect, recover, and restore smb files, folders, emails, applications, and servers physical or virtual both locally and in the cloud. I know veeam does have the windows agent but that is a separate product which if im buying backup software i shouldnt have to buy seperately. Barracuda backup now has more features and greater capacity. Use the following steps to resolve the failed to connect to backup agent software error. Ive gone through their support article to create an account and have added the impersonation role to exchange. Earlier this week we mentioned that barracuda backup 6.
Barracuda backup combines storage, software, and inline deduplication, to ensure your data is protected against loss no matter what happens. Agentless backup was created to retain the benefits of agent based backup without the expense of perserver agents. Barracuda backup can be deployed as a purpose built backup appliance or a virtual appliance, as well as a cloud to cloud service. Im trying to configure message level backup for exchange 2010 using barracuda backup. There are a few things you can check to figure out why the bbs cant connect to the agent. Back up windows machines by using the mars agent azure. Recovering from disaster with barracuda backup solution. If the vm is in a transient state between running and shut down, wait for the state to change. However, recently i constantly get processing error. Barracuda is the worlds leading provider in units shipped of purposebuilt backup appliances pbba and is also a leading provider of cloudbased data protection. When the backup monitor opens, enter the client account username in the username field and put the computer account password in the password field. Additionally, i have a backup copy job with gfs retention that copies the backups to a veeam cloud connect repository service provider. Log in to the data source that is failing to back up data, and go to the backup agent log files. Sep 14, 2016 the barracuda backup is a unified solution, which means that it can protect physical, virtual, and saas environments.
What you can back up depends on where the agent is installed. Troubleshoot backup errors with azure vms azure backup. Do not run acronis managed machine service under the local system account. I obtained a failing barracuda networks backup server 490 appliance this week and was curious what all could be done with this unit. Right click on the service called backup agent and choose restart. The implementation of our barracuda products has increased our productivity and security. The software installer includes 2 files and is usually about 291. How to troubleshoot using the barracuda backup agent. How to resolve an error occurred during agent backup initialization. Click the dropdown to select the computer account you want to link the backup agent to and hit validate. Barracuda backup service now includes vmware host support. Theres no need to deploy additional vendor solutions to protect hybrid infrastructures.
Unable to connect to backup agent barracuda msp partner toolkit. We use barracuda backup to back up our entire server infrastructure bot physical where remaining and also our whole virtual environment. Secure, cloudbased storage via the barracuda backup subscription 256bit aes encryption to offsite locations via the barracuda backup subscription centralized management. In this scenario, machines and workloads back up to mabsdpm, and then mabsdpm backs up to a vault in azure using the mars agent.
Io error for file writefile backup software installation path\catalog. It had a low cost to entry, and a reasonable priced cloud backup solution. The console interface is a curses application that barracuda backup appliances boot into when started. The barracuda ssl vpn server agent streamlines connections to services at remote sites without the risks and burden of using a fully routed ipsec connection. There are no perapplication or peragent licensing fees, and its singlepaneofglass admin console makes management fast and easy. My test connection fails with the message exception thrown or my test connection passes but my.
This feature allows you to back up folders on your network, flash drives, and ipods. Barracuda backup agent for windows, macos, and linux. Usually, the computer account password is the same as the client account password but they may differ. W found the problem is we just changed the server ip address. If you can open the backup monitor successfully but the backup agent still shows as disconnected in the management portal, run a test connection. I have been running barracuda backup server 690 for the past 2. Connection refused during backup copy job veeam community. Whether this is the first time you are installing the backup agent for a client or you are adding another computer account to an existing client, this guide will show you how to properly install and set up the backup agent software. Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. Barracuda inline deduplication, an inherent capability of all barracuda backup products, lets organizations significantly reduce storage needs, bandwidth requirements, and backup costs. Hacking barracuda networks backup appliance random particles. Installing the backup agent barracuda msp partner toolkit. According to guy suter, general manager of the barracuda backup service, vmware holds 75 percent of the virtualization market, but, until now, vmware users who wanted to back up their vmware sources using barracuda backup service would have to install the agent on each guest machine and back those guests up the same way they do their physical. Log in to the barracuda backup web interface, and go to the backup sources page.
When a client subaccount runs its first backup, the backup agent will associate itself to the current mac address of the machine that the software is running on. Failed to connect to backup agent software on data. Barracuda backup vx physical and virtual most businesses today have a mixed environment of physical and virtual servers. Instead of installing a backup agent on each vm, the backup intelligence is centrally located and performs disktodisk backup from a single point of administration. Barracuda sslvpn firewall 180 vx virtual appliance. The agent logs are not backed up and are automatically excluded by the barracuda backup agent. The barracuda agent is a light weight agent that performs source deduplication, and securely transfers changes over port 5120. Troubleshooting and error messages barracuda campus. After a quick local session to set the appliances static ip address and dns details, it was straight over to the cloud.
Barracuda backup vx is the unified, costeffective data protection solution for your physical and virtual environments. The knowledgebase is a searchable database of technical questions and answers to troubleshoot a variety of issues. The platform is equipped with inline deduplication capabilities that works to reduce storage and bandwidth requirements, replication tools that allows users to transfer data from any backup appliance, and offsite. Run the agent on a microsoft azure backup server mabs or a system center data protection manager dpm server. Find answers to sql database full backup failing to barracuda 690 appliance from the expert community at experts exchange. Check the services mmc for barracuda backup agent and ensure its there and running. When choosing a data protection solution, it pays to look beyond the hardware and software to the company that stands behind the product.
This backup is pushed to the cloud after the backup window and after being deduplicated and compressed then deduplicated against the cloud and then compressed and encrypted and securely transmitted via vpn to barracuda. Its a complete backup solution with remote storage that is easy to buy, install, and manage. Compiled by the barracuda technical support team, this interactive tool is designed to be an easy way to solve technical issues. Find out the functionalities of the barracuda networks backup server and services. This issue arises when the backup agent service cannot be reached by the backup.
The agent uses port 5120, so verify that its not being blocked or used by another process. If the vm is a linux vm and uses the securityenhanced linux kernel module, exclude the azure linux agent path varlibwaagent from the security policy and make sure the backup extension is installed. How to resolve failed to connect to backup agent software error step 1. I have deinstalled the software and installed it again. Troubleshoot agent and extension issues azure backup microsoft. The backup agent reports as disconnected in the management portal or, when opening the backup monitor, a window giving the message unable to connect to backup agent appears. By deduplicating data as it is received, barracuda backup minimizes the time for completion of the full backup and replication process. Sql database full backup failing to barracuda 690 appliance. Instead of installing a backup agent on each vm, the backup intelligence is centrally located and performs disk to disk backup from a single point of administration. Log in to that appliance, open services, and verify that the barracuda backup agent service. How to resolve slow incremental backup with vmware how to resolve failed to connect to backup agent software error how to resolve. Log in to the data source that is failing to back up data, and go to the backup agent. Agentless backup was created to retain the benefits of agentbased backup without the expense of perserver agents. Test connection or backup fails with exception thrown error.
Unable to connect to backup agent barracuda msp partner. Barracuda msp solutions security, backup and recovery. Barracuda backup agent runs on the following operating systems. The barracuda backup is a unified solution, which means that it can protect physical, virtual, and saas environments. The vendor claimed the new appliance is twice as fast as previous versions with large files and can be three times as fast for file server backups of small files with the barracuda backup agent. At current time you need a hyperv or vmware environment to restore a failed machine to. Mar 26, 20 find out the functionalities of the barracuda networks backup server and services. The barracuda ssl vpn server agent directly connects to services hosted on remote sites from the barracuda ssl vpn vx.
I have a barracuda backup 890 and i am having some problems with it. Log on to the dc agent machine with domain and local administrator privileges. After a quick local session to set the appliances static ip address and dns. Physical and virtual most businesses today have a mixed environment of physical and virtual servers. Administrators guide barracuda backup service ikaria. If the test connection fails, use one of the below articles to help troubleshoot that issue. Failed to connect to backup agent software on data source server name from barracuda backup service. I was told when we bought it that the agent autoupdates. Failed to connect to backup agent software on data source servername. This backup is pushed to the cloud after the backup window and after being deduplicated and compressed then deduplicated against the cloud and then compressed and encrypted and securely transmitted via vpn to barracuda backup controlled and owned data.
I backed up my sql, exchange mailstore and bricklevel, file level, and system state. Barracuda backup agent is a shareware software in the category miscellaneous developed by barracuda networks, inc the latest version of barracuda backup agent is currently unknown. It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. Complete protection for onpremise and cloud email, collaboration and hosting services that add control, security, backup. The barracuda backup agent logs are kept as long as the agent or the agent installation folders are not removed. Barracuda backup agent is a program developed by barracuda networks. This system has already been replaced by new barracuda backup device and this old one was sitting around so i decided to hack it. Barracuda backup combines software, inline deduplication, and offsite cloud or private replication without perserver or perapplication licensing fees. See why it project manager damian corr relies on barracuda. Alternatively, you can download the barracuda backup agent software from the. Reinstalling the agent does not remove the bbtrace. Each time the backup agent service is restarted, a number is appended to the current bbtrace.
Use the interface to set your locale, change network settings, enter your license token and default domain, troubleshoot, or reload the configuration through direct physical access to the unit. It was initially added to our database on 04172015. If for any reason this mac address changes when the next backup runs, it will check the mac address and, because of the difference, will cancel immediately. Jan 12, 2017 earlier this week we mentioned that barracuda backup 6. How to resolve failed to connect to backup agent software error. Barracuda backup is cloudintegrated allinone enterprise backup software that supports data recovery and management processes. Dec 17, 2014 i logged into that machine not the barracuda cloud and looked at last nights backups and they have all failed except the one server i dont care about. The procedure is exactly the same both for acronis management server service and acronis managed machine service. See why it project manager damian corr relies on barracuda to keep his systems highly available and free. How to troubleshoot using the barracuda backup agent windows. If the test connection fails, use one of the below articles to help. I logged into that machine not the barracuda cloud and looked at last nights backups and they have all failed except the one server i dont care about. How to resolve failed to connect to backup agent software. Backup agent service barracuda backup barracuda user.
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